Wait time
5.5 hours waiting in the ER
The average time a patient spends in the Emergency Room until their care is complete. (ANS)
Better guidance
is better care.
We orchestrate the healthcare journey with artificial intelligence, reducing inefficiencies and ensuring accurate clinical decisions.
Without guidance,
telemedicine becomes
a cost.
The market sold access to healthcare.
But access without direction turns into unnecessary visits, wrong referrals and emergency rooms crowded with cases that could have been resolved earlier.
Kompa acts before the consultation: AI-powered clinical triage that defines when, where and with whom each patient needs to be seen.
Dissatisfaction
193,000 complaints in 2024
Member complaints against health plan operators tripled in 5 years. The main reasons: coverage gaps, delays and poor service. (ANS)
Emergency Room
70% of visits are unnecessary
They wouldn't need to be in person if proper digital clinical triage happened before care. (ABRAMEDE)
Opportunity
AI digital triage before the ER
Kompa combines proprietary AI, a clinical team and journey orchestration to turn telemedicine into an efficient tool.
The infrastructure for AI-driven clinical decision-making.
Three layers working together to turn telemedicine into an efficient tool and journeys into outcomes.
Proprietary AI
Automated clinical assessment
A proprietary model trained on real clinical journeys. Automated triage with diagnostic hypotheses and suggested next steps before the consultation.
- White label AI agents, customizable for each client
- Continuous learning from outcomes
- Auditable, clinically validated and compliant with CFM Resolution No. 2,454/2026
Medical team
Human validation and execution
Doctors, nurses and specialists validate, execute and close the loop. AI proposes, the clinical team decides.
- AI summarizes triage for the doctor
- AI acts as clinical decision support
- Clinicians with more time for the patient
Journey orchestration
Continuity of care
Kompa doesn't stop at the consultation. We follow the patient through to the outcome, connecting appointments, tests and follow-ups in one continuous journey.
- Provider network integration
- Measured continuity of care
- Real-time dashboard
From the first symptom
to the outcome.
Five stages connected on a single axis.
The intelligent
healthcare journey
Standalone telemedicine vs
Kompa Journey
The difference between offering access and delivering measurable clinical results.
Without Kompa
Telemedicine becomes a cost.
- Average care time +5.5h
- Patient satisfaction (NPS) 38
- Operating cost 81.7%
- Digital health ROI 12.7%
- Triage in the journey 88%
With Kompa
Telemedicine becomes an efficient tool.
- Average care time −90%
- Patient satisfaction (NPS) +73%
- Operating cost −30%
- Digital health ROI 5.6x
- Triage in the journey +70%
See Kompa's AI
in action!
You can have your own artificial intelligence caring for the health and well-being of your employees and customers
100% White Label
Your AI with its own name, visual identity and voice. Users talk to your brand.
Customizable protocols
Care rules, clinical flows and referral criteria tailored to the profile and operations of your portfolio.
Triage, support and more
The same AI handles clinical triage, support, scheduling, second opinions and chronic care follow-up. Triage is based on the patient's history: age, previous complaints, conversations and registration data.
App, portal or modules
The solution can be delivered as an app, a full web portal or integrated as modules, adapting to the structure and needs of each operation.
From triage
to clinical decision!
Once triage is complete, Karmen AI organizes the information collected and delivers a summary straight into the patient's medical record, supporting the clinician even before the consultation begins
Structured triage
Allergies, comorbidities and ongoing medications already gathered: the doctor opens the record already knowing what not to prescribe.
Red flags already ruled out
Karmen AI investigates warning signs and records what was confirmed and what was ruled out. The clinician receives the triage with red flags already screened.
Well-grounded diagnostic hypotheses
Ranked hypotheses with possible ICD codes, findings for and against, and differentials. The doctor checks the criteria behind each suggestion and decides.
Priority and referral set before the queue
Risk classification and a suggested care model based on your operation's protocols. The patient is referred to the right specialty for the case, with priority already defined.
What our partners say
Andre Alterman
Digital Solutions
Kompa's ability to understand and adapt to our needs was impressive: they delivered the best and fastest digital journey of all the ones I had ever built. Today they are a strategic partner in our AI initiatives focused on earlier diagnosis and patient routing.
Built for those who run healthcare.
Different profiles, the same clinical decision infrastructure.
- Healthcare Operators
Reduce variability, control utilization and gain financial predictability without compromising the member experience. ANS 557/2034 compliance guaranteed.
- Contracted loss ratio
- 5.8x return on investment
- 37% reduction in claims operating cost
- Full clinical audit
- Hospitals and Networks
Ease ER overload, optimize care flows and free up clinical capacity for the cases that truly need an in-person bed. The Virtual ER (PSV) integrates with the patient arrival queue.
- Shorter physical queues
- Complete resource room
- Faster ER flow
- Clinical capacity for actual bed occupancy
- Brokers
Offer your operator clients a real differentiator. Position yourself as a strategic partner, not just a commercial one.
- Average NPS of 66 in the digital journey
- Your own white label pricing
- +73% satisfaction among patients served
- AI-powered triage included
- Public Sector
Public-management scale with the governance and auditing the sector demands. Implementation compatible with public procurement and accountability to oversight bodies.
- Compatible with public tenders
- Integration with SUS and the local network
- LGPD compliance
- Municipal or state coverage
Content for decision-makers.
Calculate your operation's savings and support strategic decisions by sales directors, CFOs and clinical managers.
AI in Healthcare
Learn how artificial intelligence applied to digital health is turning the clinical and financial management of operations into a clearer experience.
Smarter healthcare journeys
See how Kompa's AI routes each healthcare journey to the right place, delivering more efficiency and clearer care.
ROI Calculator
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